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Terms And Conditions

The following terms and conditions apply to all website development and all the services provided by  TOTAL SYNERGY TECH, S.A. to the Client.

Acceptance

No Client needs to have signed an acceptance of these terms and conditions for them to apply. If a Client accepts a quote, then the Client will be deemed to have satisfied themselves with the terms using and have accepted these terms and conditions in full.

Please read these terms and conditions carefully. Any purchase or use of our services implies that you have read and accepted our terms and conditions.

Charges

Charges for services to be provided by  TOTAL SYNERGY TECH, S.A. is defined in the project quotation that the Client receives via email.  TOTAL SYNERGY TECH, S.A. reserves the right to alter or decline to provide a quote after the expiry of the 14 days.

Unless agreed otherwise with the Client, all website services require an advance payment of a minimum of fifty (50) percent of the project quotation total before the work is supplied to the Client for review, with the remaining fifty (50) percent of the project quotation total due upon completion of the work, before upload to the server or release of materials such as passwords.

Payment for services is due by Online Credit/Debit Card. Bank details will be made available on invoices.

Client Review

TOTAL SYNERGY TECH, S.A. will provide the Client with an opportunity to review the appearance and content of the website during the design phase and once the overall website development is completed. After the project, such materials will be deemed accepted and approved unless the Client notifies  TOTAL SYNERGY TECH, S.A.; otherwise, within ten (10) days of the date, the materials are made available to the Client.

Turnaround Time and Content Control

TOTAL SYNERGY TECH, S.A. will install and publicly post or supply the Client’s website by the date specified in the project proposal or at the date agreed with Client upon  TOTAL SYNERGY TECH, S.A. receiving initial payment unless a delay is specifically requested by the Client and agreed by TOTAL SYNERGY TECH, S.A.

In return, the Client agrees to delegate a single individual as a primary contact to aid  TOTAL SYNERGY TECH, S.A. with progressing the commission satisfactorily and reasonably.

TOTAL SYNERGY TECH, S.A. will require the Client to provide website content, text, and images during the project.

Failure to provide required website content:

TOTAL SYNERGY TECH, S.A. is a small business. To remain efficient, we must ensure that the work we have programmed is carried out at the scheduled time. On occasions, we may have to reject offers for other work and inquiries to ensure that your work is completed at the time arranged.

Suppose you agree to provide us with the required information and subsequently fail to do within one week of project commencement. In that case, we reserve the right to close the project, and the balance remaining becomes payable immediately. Simply put, all the above condition says it does not give us the go-ahead to start until you are ready to do so.

NOTE: Text content should be delivered as a Microsoft Word, email (or similar) document with the pages in the supplied form representing the content of the relevant pages on your website. These pages should have duplicate titles as the agreed website pages. Contact us if you need clarification on this.

Payment

TOTAL SYNERGY TECH, S.A. will provide invoices upon completion but before publishing the live website. Invoices are typically sent via email. Invoices are due upon receipt. All the prices are quoted in US American Dollars and do not include the 7% VAT.

TOTAL SYNERGY TECH, S.A. cannot accept responsibility for web pages that do not display acceptably in new versions of browsers released after the website has been designed and handed over to the Client. As such,  TOTAL SYNERGY TECH, S.A. reserves the right to quote for any work involved in changing the website design or website code for it to work with updated browser software.

Default

Accounts unpaid fourteen (14) days after the date of invoice will be considered in default. Suppose the Client in default maintains any information or files on  TOTAL SYNERGY TECH. In that case, S.A.’s  Webspace,  TOTAL SYNERGY TECH, S.A. will, at its discretion, remove all such material from its web space.  TOTAL SYNERGY TECH, S.A. is not responsible for any loss of data incurred due to the removal of the service. Removal of such material does not relieve the Client of the obligation to pay any outstanding charges assessed to the Client’s account. Clients with accounts in default agree to pay  TOTAL SYNERGY TECH, S.A. reasonable expenses, including legal fees and costs for collection by third-party agencies, incurred by  TOTAL SYNERGY TECH, S.A. in enforcing these Terms and Conditions.

Termination

The client’s termination of services must be requested in a written notice and will effectively receive such information. E-mail or telephone requests for termination of services will not be honored until and unless confirmed in writing. The Client will be invoiced for design work completed to the first notice of cancellation for payment in full fourteen (14) days.

Indemnity

All  TOTAL SYNERGY TECH, S.A. services may be used for lawful purposes only. You agree to indemnify and hold  TOTAL SYNERGY TECH, S.A.,.harmless from any claims resulting from your use of our service that damages you or any other party.

Copyright & Licencing

The Client retains the copyright to data, files, and graphic logos provided by the Client and grants  TOTAL SYNERGY TECH, S.A. the rights to publish and use such material. The Client must obtain permission and rights to use any information or files that a third party copyrights. The Client is further responsible for granting  TOTAL SYNERGY TECH, S.A. permission and rights for using the same and agrees to indemnify and hold harmless  TOTAL SYNERGY TECH, S.A. from any and all claims resulting from the Client’s negligence or inability to obtain proper copyright permissions. A contract for website design and/or placement shall be regarded as a guarantee by the Client to  TOTAL SYNERGY TECH, S.A. that all such permissions and authorities have been obtained. Evidence of permissions and authorities may be requested.

Any design, production, copywriting, drawing, idea, or custom code created for the customer by  TOTAL SYNERGY TECH, S.A., is licensed for use by the client on a one-time-only basis and may not be modified, re-used, or re-distributed in any way or form without the expressed written consent of  TOTAL SYNERGY TECH, S.A.

TOTAL SYNERGY TECH, S.A. holds all licenses for plugins, artwork produced, or template designs used. The client may request in writing from  TOTAL SYNERGY TECH, S.A. the necessary permission to use materials (for which  TOTAL SYNERGY TECH, S.A. holds the licenses) in forms other than for which it was initially supplied. TOTAL SYNERGY TECH, S.A. may, at its discretion, grant this.  TOTAL SYNERGY TECH, S.A. reserves the right to charge the client 50% more of the original cost of the template or artwork supplied.

TOTAL SYNERGY TECH, S.A. software codes (not including open source software) are copyrights of  TOTAL SYNERGY TECH, S.A.. The codes can be handed over at an additional cost for use once all previous invoices are settled, on the condition that the codes are used only for use or modification for re-use for further development for the specified client or subsequent owners of that legal entity. Under no circumstance, the codes will be allowed to be used for re-selling or duplication purposes.

Access Requirements

Suppose the Client’s website is to be installed on a third-party server. In that case, TOTAL SYNERGY TECH, S.A. must be granted temporary read/write access to the Client’s storage directories which must be accessible via FTP. Depending on the specific nature of the project, other resources might also need to be configured on the server.

Domain Names

TOTAL SYNERGY TECH, S.A. may purchase domain names on behalf of the Client. Payment and renewal of those domain names is the responsibility of the Client. The loss, cancellation, or otherwise of the domain brought about by non or late payment is not the responsibility of  TOTAL SYNERGY TECH, S.A. The Client should keep a record of the due dates for payment to ensure that payment is received in good time.

General

These Terms and Conditions supersede all previous representations, understandings, or agreements. The Client’s signature below or payment of an advance fee constitutes agreement to and acceptance of these Terms and Conditions. Payment online is an acceptance of our terms and conditions.

Governing Law

Panama Law shall govern this Agreement.

Liability

TOTAL SYNERGY TECH, S.A. at this moment excludes itself, its Employees, and or Agents from all and any liability from:

Loss or damage caused by any inaccuracy;

Loss or damage caused by omission;

Loss or damage caused by delay or error, whether the result of negligence or other cause in the production of the website;

Loss or damage to clients’ artwork/photos supplied for the site. Immaterial whether the loss or damage results from negligence or otherwise.

The entire liability of  TOTAL SYNERGY TECH, S.A. to the Client regarding any claim whatsoever or breach of this Agreement, whether or not arising out of negligence, shall be limited to the charges paid for the Services under this Agreement in respect of which the breach has occurred.

Severability

In the event any one or more of the provisions of this Agreement shall be held to be invalid, illegal, or unenforceable, the remaining provisions of this Agreement shall be unimpaired, and the Agreement shall not be void for this reason alone. Such invalid, illegal or unenforceable provision shall be replaced by a mutually acceptable valid, legal, and enforceable provision, which comes closest to the parties’ intention underlying the invalid.

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